NYC 311
Accenture assisted in the technological development
of NYC 311, a resource for
New Yorkers to call 24 hours
a day, 365 days a year for government information
and non-emergency services. This brochure presents
their research, strategy and
progress of the system
that increased agency responsiveness while improving customer satisfaction.
Developed with closerlook.
12 pages, 8.5” × 11”. 2008.
